Owner
John Call
56 Years of Showing Up — and Earning It
For more than 56 years, John's Septic Service, Inc. has been a trusted name in the septic service industry, including septic tank pumping, septic repair, septic installations, and grease trap cleaning across Harford County, Baltimore County, and Cecil County. Founded in 1969 by elder John Call, our family-owned and operated company has proudly served generations of homeowners and businesses. We've built our reputation the old-fashioned way — through honesty, hard work, and treating every customer like family. That's why we have had loyal, repeat customers since 1969! Our commitment has kept people coming back for decades, and it's why we've been featured in Pumper Magazine as a company that's always "Answering the Call." As proud members of the Chamber of Commerce, a fully insured septic provider, and a Maryland state-certified septic service company, you can count on us for reliable work and the peace of mind that comes with hiring a trustworthy team proudly known by the nickname, 'Honest Johns.'
What We Stand For — and Why Customers Come Back for Decades
Our mission is to continue our proud family-owned company for another 56 years and beyond. At John's Septic Service, Inc., our core values are deeply rooted in family and community:
- Preserving our legacy started by Elder John Call in 1969
- Delivering honest, reliable service the same way we always have
- Building long-term relationships with repeat customers who have trusted us for generations
There's a reason our customers stay with us. Our business was built on a solid reputation and name that we built for ourselves that developed because we do the job right, every single time.
Meet the Crew
Experience Behind Every Dispatch
Owner & Operator · Fleet Manager
John Call
John Call grew up in this industry, starting his first pump truck at a very young age. As the founder's son, John learned the trade from the ground up and has continued to run the business with the same values his father instilled in him — honesty, reliability, and hard work. John is the fleet manager and keeps the trucks running in pristine condition. Customers who've called John's Septic Service over the decades continue to praise John by name, remembering the "Honest John" who always showed up on time and treated them fairly.
John Call's Legacy of Leadership and Hands-On Experience
- Started pumping septic tanks at age 17
- Trained multiple technicians, passing down old-school values with modern expertise
- Continues to receive praise from long-time customers who remember "Honest John"
John's dedication to the trade and his customers is the reason this family business has survived for over half a century — keeping the 'Honest Johns' name alive.
Co-Owner · Office Operations Manager
Gloria Call
Gloria Call has been a cornerstone of John's Septic Service since the beginning. Behind every on-time service call and every satisfied customer is Gloria's meticulous office management. She handles the day-to-day operations that keep the business running smoothly and ensures that every customer interaction reflects the family's commitment to honesty and reliability.
Gloria Call's Experience & Role
- Built and manages all office operations
- Handles payroll, taxes, bookkeeping, and reporting
- Trusted by customers for decades of consistent service
Gloria's quiet, steady dedication has made her an indispensable part of the team, and she is proud to be part of the family business legacy.
Service Technician · 28 Years of Experience
John Call II
John Call II brings 28 years of experience to the family business. Growing up watching his father work, John II learned the trade the same way — hands-on, doing the job right the first time. He is a skilled technician who takes pride in his work and the reputation his family has built. Customers often ask "Do you have to smell that all day?" and John II just smiles — because for him, this is the family business, and there's nothing more satisfying than leaving a customer's property clean and their system running properly. He is friendly, professional, and always enjoys striking up a conversation while he works.
Service Technician · 8 Years of Experience
Matthew Merrill
With 8 years of experience, Matthew Merrill has grown up in the family business alongside the Calls. Matthew brings a strong work ethic and attention to detail to every job he takes on. He has quickly become a trusted member of the team, learning from veterans of the trade and building his own loyal following of customers who appreciate his professionalism and care. Matthew's approach reflects his love of hands-on work and attention to detail.
Ready to Join 56 Years of Loyal Customers?
- 56 years of trusted experience in septic tank pumping and system care
- Family-owned and operated since 1969
- Repeat customers spanning generations
- Honest, insured, and community-trusted
When you call John's Septic Service, you're calling a family that has kept Harford, Cecil, and Baltimore County homes and businesses running smoothly since 1969. Same values. Same number. Same family you can count on.
What Our Customers Say After Decades of Trust and Service
Yelp
“We have used John's Septic service for twenty plus years. We find them professional, respectful to our property, courtesy, and on time. Their prices compared to other septic companies are the best. Their trucks are always clean and shiny. l highly recommend John's Septic service. YOU WONT BE DISAPPOINTED!!!!”
Yelp
“We have been using John's Septic Tank Service since the mid-90s. Since it's just two adults in our household, we get our septic pumped every 2 years; John always sends a courtesy reminder! They are courteous and have always responded/scheduled septic service promptly. Our septic sits over a hundred feet from our driveway and they always have enough hose on the truck so as to not damage the yard or have any "spills". Thank you, John, and to your driver!”
Facebook
“They are very dependable, have great prices and are very friendly!! If you want a reliable company, then John's Septic is the place to go! We've used others before but we LOVE John's Septic and will continue to use them!”